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The clinical area is overseen by senior nursing staff. Your nursing staff will introduce themselves at the commencement of their shift. Feel free to speak with them at any time with any concerns or questions you may have.
Staff handover between shifts will take place by your bedside. We encourage patients and carers to be involved in staff handover at these times. A communication board is in each patient room. On this board your nurses and others in your care team write updated information and plan for the day.
Our inpatient rooms provide the perfect level of comfort for you to rest and recover from your surgery. Most of our rooms have wonderful views over the city of Newcastle. Our hospital will be much quieter than other hospitals due to the “silent” nurse call bell, allowing for greater rest and recuperation. Whilst nearly all rooms are private rooms, you may be placed in a double room if you require closer observation by our nursing staff.
Your nurse call bell should always be in reach for you. Your nurse will explain how to operate this as it is also a remote control for your television and window blinds. Please do not hesitate to contact a nursing staff member if you have any queries or concerns.
Your television is more than a television. It comes with games and other applications installed for your entertainment.
Complimentary Wi-Fi is available for all of our patients for the duration of your stay
King Street Private Hospital will provide a choice of meals and to supply special diets where it is in the interest of your medical care. You will be asked to select meals for the duration of your stay.
Food or alcoholic drinks should not be brought to you by visitors without the permission of your nurse.
Presence of friends and family is vital to your healing process. We have an open, flexible policy on visiting and will accommodate your needs. There may be occasions where the staff may ask your visitor /family to step out of the room for a short period when medical treatment or rest is required.
There are tea/coffee making facilities in each ward of the hospital for any visitors or friends that may wish to use them. Please take care when moving around the hospital with hot drinks. The Foundry Café is on the ground floor of the building. Current opening hours are: Monday-Friday 0630 – 2:30 pm and Saturday 7:30-11:30. Currently the cafe is closed on Sundays. They provide both sit-down and takeaway food and drinks.
The hospital is fitted with a modern smoke and fire detection system. In the unlikely event of an emergency occurring do not panic. Return to your room and remain in or near your bed until you are instructed to leave by a fire officer or member of staff, who are all trained to handle emergency situations.
For further detailed important information and education please refer to our Further Information tab.
There is a collection of safety information and educational documents, which we strongly recommend you read prior to your admission. This information will enhance your understanding of what you can expect before, during and after your stay, improving your recovery outcome.
This is a collection of safety information and educational documents, which we strongly recommend you read prior to your admission. This information will enhance your understanding of what you can expect before, during and after your stay, improving your recovery outcome.
The hospital is fitted with a modern smoke and fire detection system. In the unlikely event of an emergency occurring do not panic. Return to your room and remain in or near your bed until you are instructed to leave by a fire officer or member of staff, who are all trained to handle emergency situations.
The Foundry Café on the ground floor of the building offers a great selection of food and drinks for either eat in or takeaway. It has a relaxing area to eat whilst awaiting loved ones undergoing surgery/procedure.
Are your coming from a regional area or do you have a very early hospital admission time?
“291 On King”, Serviced Apartments may be able to help out. These new and stylish apartments are in the same building as King Street Private Hospital. Here is a link to access booking.
Mention that you are coming into King Street Private and you will receive a discount.
The Foundry Cafe is on the Street Level of the bottom of the building. They are currently open weekdays 6:30am-2:00pm and Saturday 7:30 am-11:30 am. They provide take-away and dine-in options.
Any incoming mail or flowers will be directed to your room by our friendly reception staff.
An interpreter service will be arranged for you, if needed by the hospital. Can you or your family please advise, in advance, if this is required. These services need to be booked in advance. There will be a charge incurred to you.
If you have indicated that you would like a religious visit, we will make every attempt to facilitate this. If you wish to receive a visit, please advise admission or nursing staff.
We hope our Aboriginal and Torres Strait Islander patients and their families feel safe, respected and welcome in our hospital. We understand hospital stays can be stressful. If you have feedback for how we can improve, we encourage you to use the feedback methods listed at the end of this guide. See link for further information.
King Street Private Hospital aims to create a space that is safe and inclusive of all members of the LGBTQI+ community. We understand hospital stays can be stressful. If you have feedback for how we can improve, we encourage you to use the feedback methods listed at the end of this guide. For further information please click on the following Link for NSW LGBTQI+ Health Strategy
King Street Private Hospital and grounds are a smoke and e-cigarette free environment.
Most of the Street Level parking in the neighbouring streets is timed and paid. There is some free street level parking, approximately 10 minutes’ walk away around and beyond Centennial Park, in Bruce Street, Corlette Street and Tooke Street, COOKS HILL NSW 2300.
King street private is committed to infection control. for more information please see fact sheets provided, including; HAI Consumer fact sheet , hand hygiene and do i really need antibiotics or ask our friendly staff
